KinderflowPrivacy Policy →

Terms of Use

Last updated: June 6, 2026

Please read these Terms of Use ("Terms") carefully before using the Kinderflow platform operated by Kinderflow LLC ("Kinderflow," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

Kinderflow provides a cloud-based management platform for daycare and aftercare programs, including tools for student enrollment, attendance tracking, guardian communication, invoicing, and staff management (the "Service"). The Service is currently in beta and features may change, be added, or be removed at any time.

2. Eligibility and Account Registration

To use the Service you must be at least 18 years old and have the legal authority to bind the childcare business on whose behalf you are registering. You are responsible for:

  • Providing accurate and complete registration information.
  • Maintaining the confidentiality of your account credentials.
  • All activity that occurs under your account.
  • Notifying us immediately at support@kinderflow.io of any unauthorized use of your account.

You may not share your account with others or create multiple accounts to circumvent any restrictions.

3. Subscription and Billing

3.1 Free Trial

New accounts receive a 14-day free trial with full access to the Service. No credit card is required to start a trial. At the end of the trial period, continued access requires a paid subscription.

3.2 Paid Plans

Subscription fees are billed monthly in advance. All fees are in US dollars and are non-refundable except as required by law or at our sole discretion. We reserve the right to change pricing with 30 days' notice. Continued use of the Service after a price change constitutes your acceptance of the new pricing.

3.3 Payment Processing

Payments are processed by Stripe. By providing payment information, you authorize us to charge your payment method on a recurring basis. If a payment fails, we may suspend access to the Service until payment is received.

4. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

  • Use the Service in violation of any applicable federal, state, or local law or regulation.
  • Upload, store, or transmit any content that is unlawful, harmful, defamatory, or violates any third-party rights.
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure.
  • Reverse engineer, decompile, or disassemble any portion of the Service.
  • Use the Service to store or process protected health information (PHI) subject to HIPAA without a separate Business Associate Agreement with Kinderflow.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use automated scripts or bots to access the Service without our express written consent.

5. Your Data

5.1 Ownership

You retain ownership of all data you upload or create within the Service, including business information, guardian records, and enrollment data ("Your Data"). You grant Kinderflow a limited license to store, process, and display Your Data solely to provide the Service.

5.2 Responsibility

You are solely responsible for Your Data, including ensuring you have the necessary consents and legal authority to collect and store information about the children and families in your program. You must comply with all applicable privacy laws, including COPPA, FERPA, and any applicable state childcare regulations.

5.3 Data Retention and Export

You may export Your Data at any time while your account is active by contacting us at hello@kinderflow.io. Following account cancellation or termination, we will delete or anonymize Your Data within a reasonable period consistent with our standard data retention practices and applicable legal obligations. We may retain certain records as required by law or for legitimate business purposes such as fraud prevention, dispute resolution, or compliance with legal obligations. To request deletion of your data, please contact us at privacy@kinderflow.io.

6. Intellectual Property

The Service, including its design, code, content, and trademarks, is owned by Kinderflow LLC and protected by intellectual property laws. Nothing in these Terms grants you any right to use Kinderflow's name, logo, or trademarks without our prior written consent. You may not copy, modify, distribute, or create derivative works based on the Service.

7. Availability and Beta Disclaimer

The Service is provided during a beta period and may not be available at all times. We do not guarantee uninterrupted, error-free operation. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will endeavor to provide advance notice of significant changes or downtime where practicable.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. KINDERFLOW DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KINDERFLOW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF KINDERFLOW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

KINDERFLOW'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO KINDERFLOW IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100 USD.

10. Indemnification

You agree to indemnify, defend, and hold harmless Kinderflow and its affiliates from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) Your Data, (c) your violation of these Terms, or (d) your violation of any law or third-party rights.

11. Termination

You may cancel your account at any time through the account settings page. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. Sections 5, 6, 8, 9, 10, 12, and 14 survive termination.

12. Governing Law; Binding Arbitration; Class Action Waiver

12.1 Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.

12.2 Mandatory Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and Kinderflow LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the breach, termination, enforcement, interpretation, or validity thereof (collectively, "Disputes") shall be resolved exclusively by final and binding arbitration, rather than in court. The arbitration shall be administered by the American Arbitration Association ("AAA") under its then-current Consumer Arbitration Rules or Commercial Arbitration Rules, as applicable, which are available at www.adr.org. The arbitration shall take place in Spokane, Washington, or at such other location as Kinderflow may determine in its sole discretion, including via videoconference or telephone.

The arbitrator shall have exclusive authority to resolve any Dispute, including any claim that all or any part of this arbitration agreement is unenforceable, unconscionable, void, or voidable. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction solely to prevent irreparable harm pending the completion of arbitration, including to protect intellectual property rights or confidential information.

12.3 Class Action and Jury Trial Waiver

YOU AND KINDERFLOW EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING.All Disputes must be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, then the entirety of this arbitration provision shall be null and void.

12.4 Opt-Out Right

You have the right to opt out of the arbitration and class action waiver provisions in Sections 12.2 and 12.3 by sending written notice to legal@kinderflow.io within 30 days of the date you first agree to these Terms. Your notice must include your full name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, all other provisions of these Terms remain in full force.

12.5 Arbitration Costs

The parties shall each bear their own attorneys' fees and costs in connection with any arbitration, subject to any remedies to which a party may be entitled under applicable law. If the arbitrator determines that any claim was brought in bad faith or for an improper purpose, the arbitrator may award attorneys' fees and costs against the party that brought the claim.

12.6 Informal Resolution

Before initiating any arbitration or legal proceeding, you agree to first contact Kinderflow at legal@kinderflow.io and provide a written description of the Dispute, the relief sought, and contact information. Both parties agree to attempt to resolve the Dispute informally for at least 30 days before commencing arbitration.

13. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by email or by posting a notice within the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

14. Staff Certifications — No Verification Warranty

Kinderflow provides a staff certifications tracking feature as a convenience tool to help childcare providers organize and store certification records. Kinderflow does not verify, authenticate, validate, or guarantee the accuracy, completeness, or legitimacy of any certification or document uploaded or recorded within the Service.

The certification requirements displayed within the Service are provided for informational purposes only, based on publicly available state licensing guidance, and may not reflect the most current regulatory requirements. Licensing requirements vary by state and locality and are subject to change.

It is the sole responsibility of the childcare provider to independently verify that all staff certifications are valid, current, and fully compliant with applicable federal, state, and local laws and licensing regulations. Kinderflow expressly disclaims any liability arising from a provider's reliance on certification records stored in the Service, including any failure to maintain required staff credentials. Kinderflow shall not be liable for any regulatory penalties, loss of licensure, or harm resulting from unchecked, expired, or fraudulent certifications.

15. Contact

For questions about these Terms, please contact us:

  • Email: support@kinderflow.io
  • Website: kinderflow.io
  • Mail: Kinderflow LLC, 522 W Riverside Ave, Suite N, Spokane, Washington 99201