Terms of Use
Last updated: April 15, 2026
Please read these Terms of Use ("Terms") carefully before using the Kinderflow platform operated by Kinderflow LLC ("Kinderflow," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. The Service
Kinderflow provides a cloud-based management platform for daycare and aftercare programs, including tools for student enrollment, attendance tracking, guardian communication, invoicing, and staff management (the "Service"). The Service is currently in beta and features may change, be added, or be removed at any time.
2. Eligibility and Account Registration
To use the Service you must be at least 18 years old and have the legal authority to bind the childcare business on whose behalf you are registering. You are responsible for:
- Providing accurate and complete registration information.
- Maintaining the confidentiality of your account credentials.
- All activity that occurs under your account.
- Notifying us immediately at support@kinderflow.io of any unauthorized use of your account.
You may not share your account with others or create multiple accounts to circumvent any restrictions.
3. Subscription and Billing
3.1 Free Trial
New accounts receive a 14-day free trial with full access to the Service. No credit card is required to start a trial. At the end of the trial period, continued access requires a paid subscription.
3.2 Paid Plans
Subscription fees are billed monthly in advance. All fees are in US dollars and are non-refundable except as required by law or at our sole discretion. We reserve the right to change pricing with 30 days' notice. Continued use of the Service after a price change constitutes your acceptance of the new pricing.
3.3 Payment Processing
Payments are processed by Stripe. By providing payment information, you authorize us to charge your payment method on a recurring basis. If a payment fails, we may suspend access to the Service until payment is received.
4. Acceptable Use
You agree to use the Service only for lawful purposes. You must not:
- Use the Service in violation of any applicable federal, state, or local law or regulation.
- Upload, store, or transmit any content that is unlawful, harmful, defamatory, or violates any third-party rights.
- Attempt to gain unauthorized access to any part of the Service or its infrastructure.
- Reverse engineer, decompile, or disassemble any portion of the Service.
- Use the Service to store or process protected health information (PHI) subject to HIPAA without a separate Business Associate Agreement with Kinderflow.
- Interfere with or disrupt the integrity or performance of the Service.
- Use automated scripts or bots to access the Service without our express written consent.
5. Your Data
5.1 Ownership
You retain ownership of all data you upload or create within the Service, including business information, guardian records, and enrollment data ("Your Data"). You grant Kinderflow a limited license to store, process, and display Your Data solely to provide the Service.
5.2 Responsibility
You are solely responsible for Your Data, including ensuring you have the necessary consents and legal authority to collect and store information about the children and families in your program. You must comply with all applicable privacy laws, including COPPA, FERPA, and any applicable state childcare regulations.
5.3 Data Export
You may export Your Data at any time while your account is active. Upon account cancellation, your data is retained for 90 days during which you may request an export. After 90 days, data is permanently deleted.
6. Intellectual Property
The Service, including its design, code, content, and trademarks, is owned by Kinderflow LLC and protected by intellectual property laws. Nothing in these Terms grants you any right to use Kinderflow's name, logo, or trademarks without our prior written consent. You may not copy, modify, distribute, or create derivative works based on the Service.
7. Availability and Beta Disclaimer
The Service is provided during a beta period and may not be available at all times. We do not guarantee uninterrupted, error-free operation. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will endeavor to provide advance notice of significant changes or downtime where practicable.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. KINDERFLOW DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KINDERFLOW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF KINDERFLOW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
KINDERFLOW'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO KINDERFLOW IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100 USD.
10. Indemnification
You agree to indemnify, defend, and hold harmless Kinderflow and its affiliates from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) Your Data, (c) your violation of these Terms, or (d) your violation of any law or third-party rights.
11. Termination
You may cancel your account at any time through the account settings page. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. Sections 5, 6, 8, 9, 10, and 12 survive termination.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except that either party may seek injunctive relief in court to protect intellectual property or confidential information.
13. Changes to These Terms
We may update these Terms at any time. We will notify you of material changes by email or by posting a notice within the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.
14. Contact
For questions about these Terms, please contact us:
- Email: support@kinderflow.io
- Website: kinderflow.io
- Mail: Kinderflow LLC, 522 W Riverside Ave, Suite N, Spokane, Washington 99201